Me:	The disk won't eject I've tried ejecting it like twelve hundred times.
Customer-support-guy:	Okay have you tried ejecting it from the desktop?
Me:	I can't- the computer's frozen.
CSG:	Uhm, okay- uh- Jeez this is so not my division.
Me:	. . .
Me:	What did you just say?
CSG:	Have you tried turning it-
Me:	Did you just quote Sherlock?
CSG:	. . .
CSG:	. . .
CSG:	You watch-
Me:	FUCK YEAH I WATCH. THAT'S THE DISK THAT'S STUCK IN MY COMPUTER.
CSG:	OH MY GOD. LEMME HELP YOU- THIS IS A LEGITIMATE EMERGENCY CHRIST ALMIGHTY.
Me:	YOU BET IT IS.
two minutes later the disk is running smoothly
CSG:	So which episode are you watching?
Me:	The Great Game.
CSG:	Oh my god I'd sell my sister to sleep with Andrew Scott.
Me:	Is there some way I can tip you or something?

so today I called customer support for my mac